Request Gate Service

Tell us about the gate and we will call you back to talk it through and set up a time. The more you can tell us (what it is doing, the brand on the operator, a few photos), the better prepared we arrive.

Gate stuck, unsafe or not secure right now? Call instead.

If the gate is stuck open on a property that must stay secure, stuck shut with someone inside, off its track or not reversing, don’t wait on the form. Call (610) 831-4073. We answer Mon–Fri 7:30 am – 10:30 pm and Sat–Sun 7:30 am – 10:00 pm.

Service Request Form

Fields marked with an asterisk are required. Everything else helps but is optional.

Thank you, your request was sent.

We will call you back during working hours to talk it through and set up a time. If the gate is stuck or the property is not secure right now, call (610) 831-4073.

Your request was not sent.

Please check the highlighted fields, or call us at (610) 831-4073.

Your name

Please enter your name.

Phone

Please enter a phone number we can call back (10 digits).

Email (optional)

That email address does not look right.

Address of the gate (street and town)

Service needed

Gate type

How urgent is it?

Type of property

Preferred date (optional)

Photos of the gate

Photos help us bring the right parts. This form cannot carry attachments, so after you send it, email photos of the gate, the opener and its label to office@marvinedoorsgates.com with your name in the subject line.

What is the gate doing? (symptoms, brand and age if you know them)

We use these details only to answer your request. See our privacy policy.

What Happens After You Send It

We call you back

We go through requests during working hours and phone you to talk about the gate.
We ask for what helps

A few questions about the gate and, where useful, photos by email, so we bring the right parts.
We set a time

We agree a time for the visit and show up when we say we will.
You get a clear price

After we look at the gate, you get a straight answer on what it needs and what it costs, before any work starts.

What to Have Ready

The address of the gate and how to get to it: gate codes, which side of the property, pets in the yard
The brand and model on the operator’s label, if the gate is automatic
When the problem started and what happened just before: a storm, a power cut, a bump from a car
Photos of the gate, its hinges or track, and the operator with the cover on
For HOAs and businesses: who approves the work and where the estimate should go
For a new gate: any HOA rules, and the width of the opening if you have measured it

Our service area: Bethlehem, Allentown, Easton, Nazareth, Hellertown and Fountain Hill. Check your ZIP code

Response Time, Estimates and the Visit

How soon will you call me back?

We go through requests during working hours and call back to talk the job through. We don’t promise a set time on this site, but when we tell you when we will be there, we will be there. For anything urgent, phone (610) 831-4073 instead of waiting on the form.

Are estimates free?

Ask when you call. Whether there is any charge for a visit, you will know before anyone comes out, and the price for the work itself is in writing before the work starts. No vague estimates.

What should I have ready for the visit?

Clear access to the gate and the operator, the remotes and keypad codes you use, and any manuals or old service papers. For a new gate, have your HOA guidelines and a property survey handy if you have them. Someone who can make decisions about the work should be around at the end of the visit to go over what we found.

Can I send photos?

Yes, please. Email them to office@marvinedoorsgates.com with your name in the subject line. The form itself cannot carry attachments.